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The Importance of Continuity Planning And The Voice Of the Customer – Just...

By now everyone is aware of the data breach of Sony’s Playstation Network. I say by now, because this time last week you might not have been. Millions of online gamers, myself included, found the...

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The Importance of Timeliness and Agility in Direct Marketing

How Arsenal FC Broke a Golden Rule It’s with sadness that I have to turn to one of my great loves for an example of poor marketing – Arsenal FC. But if we can learn lessons, let’s do just that! For...

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Are UK Marketers Smarter Than Premier League Managers?

“I know half of my advertising doesn’t work…I just don’t know which half!” John Wanamaker So we all know the marketer’s quandary. How to attribute conversions and success back to media accurately. Now...

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